Services

Order Tracking

Roche customers can use Order Status to view:

  • Open Orders 
  • Shipped Orders  (last 30 days) 
  • Back Orders  (with revised estimated delivery)

Request Order Acknowledgment, Advanced Shipment and Order Status Notifications

Complete the Order Notifications form below to request email notifications for:

  • Order Acknowledgments  (confirmation that your order has been placed)
  • Advanced Shipment Notifications  (expected shipping date) 
  • Order Status  (carrier tracking number and delivery date)

Once you have submitted your request we will process it and you will begin receiving emails within a few days.

Please note when subscribing to Advance Shipment Notifications and Order Acknowledgments that you will receive email notices for every order you place with Roche Diagnostics.