Article

Purchasing & support information

If you and your doctor decide that coagulation self-testing is right for you, we are committed to making it as easy as possible for you to start. Our friendly customer support staff in your country will be able to guide you.

Select your country to find your local CoaguChek® support contact.

They will answer your questions, including how to purchase a CoaguChek self-testing device and provide technical support.

Africa

Africa

Roche Products(Pty)Ltd
90 Bekker Road
Vorna Valley
Midrand
South Africa 

 

Contact Support: +27 11 504 4600

randburg.reception@roche.com

Asia

Asia

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

 

Customer Support: + 971 (0) 4 8169000
Fax:                          + 971 (0) 4 8169001

Roche Diagnostics (Shanghai) Limited
Contact Address: 8/F, Building 2, The Hub, No.900, Shen Chang Road
Shanghai, 200335
P.R.China

 

Customer Support: +86 400 820 8864
or                             +86 800 820 8864

shanghai.communicationschina@roche.com

Gamidor Diagnostics Ltd.
32 Shacham St. Petach Tikva
Israel

 

Customer Support: 1800-071-018
or 03-9277285

coaguchek@gamidor.co.il

coaguchek.co.il

Rodiagnostics Egypt for trading S.A.E
6 Ebn Arhab st. 
Floor # 15
Giza – Egypt

 

Customer Support: 16311
or +2 02 35713665

egypt.coaguchek@roche.com

Roche Diagnostics (Hong Kong) Limited
Level 17, Tower 1, Metroplaza,
223 Hing Fong Road, Kwai Chung
New Territories
Hong Kong

 

Customer Support: +852 2481 3387
hongkong.coaguchek@roche.com

hongkong.diagnostics@roche.com

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

 

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics (M) Sdn. Bhd.
B-20-1, Level 20, The Ascent, Paradigm
No. 1, Jalan SS7/26A, Kelana Jaya
47301 Petaling Jaya, Selangor
Malaysia

Customer Support: +603 7967 2388
malaysia.diagnostics@roche.com

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Asia Pacific Pte Ltd
8 Kallang Avenue
#11-01/09 Aperia Tower 1
Singapore 339509

 

Customer Support: +65 62727500

francis.ng@roche.com

Roche Diagnostics Korea Co., Ltd
Daechi-dong
Gangnam-gu, Seoul
Korea

 

Customer Support: +82 2 5503300
korea.coaguchek@roche.com

Website

Roche Diagnostics Ltd., Taiwan
10th Floor, No. 2, Section 3, MinQuan East Road
Zhongshan District, Taipei City 104
Taiwan

Customer Support: (02) 2183 6688
taipei.tw_diagnostics@roche.com

Roche Diagnostics (Thailand) Ltd.
Rasa Tower 555 Phaholyothin Rd.,
Chatuchak, Bangkok 10900
Thailand

 

Customer Support: +66 (0) 2791 2234

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Europe

Europe

Roche Diagnostics GmbH
Professional Diagnostics
Engelhorngasse 3
1210 Wien

Customer Support: +43 1 277 87 455

www.ich-messe-selbst.at

Roche Diagnostics Belgium sa/nv
Schaarbeeklei 198
1800 Vilvoorde
Belgium

Customer Support: +32 2 247 45 60
Order directly: +32 2 247 47 03
vilvoorde.orders@roche.com

Roche s.r.o.
Dukelských hrdinů 52
170 00 Praha 7
Czech Republic

Customer Support: +420 220 382 500
prague.info@roche.com

Website

Roche A/S
Industriholmen 59
2650 Hvidovre-Copenhagen

Denmark

Customer Support: +45 36 399898
denmark.diagnostics@roche.com

Website

Roche Diagnostics Oy
P.O.B 160
Klovinpellontie 3
02181 Espoo
Finland

Customer Support: + 358 10 554 511
etunimi.sukunimi@roche.com   

Roche Diagnostics
2 avenue du Vercors
BP 59
38242 Meylan Cedex
France

Customer Support: + 33 4 76 76 31 00

Roche Diagnostics Deutschland GmbH
Sandhofer Straße 116
D-68305 Mannheim
Germany

Customer Support: 0800 0800-855

Website

Roche Diagnostics (Hellas) S.A.
18-20, Amarousiou - Chalandriou Str.
151 25, Marousi, Greece

greece.coaguchek@roche.com

Roche d.o.o.
Ulica grada Vukovara 269a
10000 Zagreb
Croatia

Customer Support: +385 1 4628382

Roche Diagnostics Hungary
2040 Budaörs Edison u.1.
Hungary

Customer Support: +36 23 446 871
Order directly: + 36 23 446 777
dialoghu@roche.com

Roche Diagnostics Ltd.
Charles Avenue
Burgess Hill, West Sussex, RH15 9RY
United Kingdom

Customer Support: 1800 992 868
burgesshill.coaguchek@roche.com

Shop

Roche Diagnostics S.p.A.
Via G.B. Stucchi 110
Monza (MB), 20900
Italy

Customer Support: + 39 800 610 619
Order directly: +39 800 620621
monza.labdia@roche.com

Roche Diagnostics Nederland BV
Transistorstraat 41
1322 CK Almere
The Netherlands

Customer Support: 0800 223 5788
info@levenmettrombose.nl

Roche Diagnostics Norge A/S
Brynsengfaret 6 B
Oslo, 0667
Norway

Customer Support: +47 23 37 33 00

Website

Roche Diagnostics Polska Sp. z o.o.
Wybrzeze Gdynskie 6B
Warszawa, 01-531
Poland

Customer Support: +48 22 481 5555

Roche Romania SRL
Diagnostics Division
68-72 Polona Street
Building Polona 68 Business Center, 3rd floor, 1st District
010505 Bucharest

Customer Support: +40 372 177 930

romania.coaguchek@roche.com

www.coaguchek.ro

Roche Diagnostics Russia LLC
ООО "Рош Диагностика Рус"
ул. Летниковская, д.2, с.2,
Бизнес центр "Вивальди Плаза"
Москва, 115114
Российская Федерация

Customer Support: 8-800-100-19-68
moscow.reception_dia@roche.com

Website

Roche Slovensko, s.r.o.
Diagnostics Division
Lazaretská 12
811 08 Bratislava

Customer Support: +421 2 5710 3694

slovakia.support@roche.com

Roche farmacevtska družba d.o.o.
Vodovodna cesta 109
SI-1000 Ljubljana
Slovenia

Order directly: +386 1 56 80 279
Customer Support: +386 1 56 80 260 
dia.narocila@roche.com

Roche Diagnostics SL
Avda. de la Generalitat 171-173
ES-08174 San Cugat del Vallés (Barcelona)
Spain

Customer Support: +34 902 433 333
informacion.coaguchek@roche.com
Website

Roche Diagnostics Scandinavia AB
Karlsbodavägen 30
Bromma, 16126
Sweden

Customer Support: +46 20 456500

Website

Roche Diagnostics (Schweiz) AG
Industriestrasse 7
Rotkreuz (ZG), 6343
Switzerland

Customer Support: 0800 80 66 80
Order directly: +41 41 799 6100
order.ch@roche.com

Website

Roche Diagnostics Turkey A.Ş.
Esentepe Mah. Kırgülü Sok. No.4
Şişli 34394 İstanbul
Turkey

Customer Support: +90 800 211 36 36

Roche Diagnostics Ltd.
Charles Avenue
Burgess Hill, West Sussex, RH15 9RY
United Kingdom

Customer Support: 0808 100 7666
burgesshill.coaguchek@roche.com

Shop

Oceania

Oceania

Roche Diagnostics Australia Pty Ltd
2 Julius Avenue
North Ryde, NSW 2113
Australia

Customer Support: 1800 802 409 
Technical Support: 1 800 645 619
Contact

Roche Diagnostics NZ Ltd
15 Rakino Way
Mt Wellington
Auckland

Customer Support: + 64 508 695 433
rdnz.orders@roche.com

Website

North America

North America

Coagulation Info-Line
Roche Diagnostics Canada
201, boul. Armand-Frappier
Laval (Quebec) H7V 4A2
Canada

Customer Support: +1 877 426 2482
laval.info_line@roche.com

Website

Customer Support: 1-800-779-7616


indianapolis.poc-web@roche.com

Website

South America

South America

Roche Diagnóstica Brasil Ltda.
Av. Engenheiro Billings, 1729, prédio 38
São Paulo, SP, 05321-010
Brazil

Customer Support: +55 0800 772 0295
brasil.ceac@roche.com